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Retrieve Login ID Account

BDWINGO uses mobile phone numbers as login accounts. If you fill in the wrong mobile phone number to register, please submit it here!

Q : How do I submit a question about Retrive Login ID Account at the BDWINGO Self-Service Center ?
A : If you forgot your login number you filled in when registering, you need to submit on the customer service self-service center and submit all requirement to "Retrieve Login ID Account" and follow the step by step below :

After Login
  • Visit our BDWINGO official link at: https://www.BDWINGO.com/
  • Click Customer Service button
  • Choose Retrieve Login ID Account
  • Fill in the correct ID Account
  • Fill in the correct IFSC bank code
  • Fill in the correct Bank Account Number
  • Fill in the correct and active email address that you use while bound your bank
  • Upload the latest deposit receipt that you made in your ID account
  • Click the "Confirm" button

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    STATUS ISSUE
    Q : How do i check my status issue Retrieve Login ID Account on self-service center BDWINGO ?
    A: You can check the status of your problem by clicking to view the problem status, filling in your mobile phone number account, selecting the problem of retrieving the login ID account, and finally clicking Search and entering the mobile phone number you entered during the query.
    SUCCESS STATUS
    Q : I already checking and the status in here already success and there is a notes Success "We success retrieved your account data, your account log in ID is xxxx with the phone number xxxx"" what is that mean ?
    A: BDWINGO account department already success retrieve the BDWINGO account data and give the ID account also the phone number for login you just need to try login using the phone number provided.
    Notes: There is sometimes our account department will inform you using 9191 that mean you register wrong phone number because 91 country code already added from the start that mean you should try login using 91xxxx.
    REJECT STATUS
    Q : What about with status reject i need to know if my Retrieve Login ID Account issue get reject by BDWINGO account department?
    A: Okay rest assured we will help to explain to you there is few possibility that make your account got rejection and we will give explanation on this below :
  • Reject "Please resubmit requirement detail and clear": This mean all data requirement provide blur or cannot be see clear, please resubmit all back with clear and detail again.
  • Reject "Your application has rejected" : This mean BDWINGO account department is reject the request there might be a problem on that account of the requirement you provide incorrect.
  • Reject "Your requirement still on verification" : This mean you need wait patiently because our BDWINGO account department still processing to retrieve your account back.
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